Frequently Asked Questions (FAQ)

1. What products does Elegostyle sell?

Elegostyle offers a variety of quality products designed to provide value, convenience, and style. We continuously update our collection with new and exciting items.

2. Do you deliver across Pakistan?

Yes. We deliver to most cities and towns across Pakistan.

3. What payment methods do you accept?

We offer Cash on Delivery (COD) for eligible locations. Additional payment methods may be available during checkout.

4. How long does delivery take?

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary depending on your location and courier service.

5. Do you offer free shipping?

Yes. We offer FREE Shipping on orders over PKR 2,000.

6. How can I track my order?

Once your order has been shipped, tracking information will be provided when available.

7. Can I cancel my order?

Yes. Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation is no longer possible.

8. What is your return policy?

You may request a return within 7 days of receiving your order if you receive a damaged, defective, or incorrect item. The product must be unused and in its original packaging.

9. When will I receive my refund?

Approved refunds are processed within 5–7 business days after the returned item has been received and inspected.

10. What should I do if I receive a damaged or incorrect item?

Please contact our customer support within 48 hours of delivery and include your order number along with clear photos of the item.

11. How can I contact Elegostyle?

You can contact our customer support through the contact details available on our website. We will respond as quickly as possible during business hours.

Thank you for choosing Elegostyle. We're always here to help and make your shopping experience simple, secure, and enjoyable.