Refund policy

We want you to shop with confidence and complete peace of mind. If you are not fully satisfied with your purchase, we are here to help.

Returns

You may request a return or exchange within 7 days of receiving your order. To be eligible, the product must be unused, in its original condition, and in the original packaging.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of delivery with clear photos of the product. We will review the issue and provide a suitable solution.

Refunds

Once your returned item is received and inspected, we will notify you about the approval status of your refund. Approved refunds will be processed within a few business days.

Exchange Policy

Products can be exchanged depending on availability. Exchange requests must meet the return eligibility conditions.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, personal use, or clearance sale conditions.

Shipping Costs

Shipping charges are non-refundable unless the issue is caused by our mistake.

Contact Us

If you have any questions regarding returns or refunds, feel free to contact our support team anytime.